How-To Guides

Creating your First Assistant

Triggering Outbound Calls

See all 8 articles

Taking Inbound Calls

Assistant Actions

See all 7 articles

Managing Contacts

Assistant Behavior

  • Custom Greeting and Variables

    This guide offers a step-by-step approach to effectively using custom greetings and variables in your assista...

  • Improving Voice Style + Similarity

    Each Assistant you build might use a different Voice and may require some tweaking to make it sound just as y...

  • Managing vocabulary

    Sometimes when you’re building assistants you run into some words that get mispronounced. Here’s where Custom...

  • Basic Prompting

    This guide provides essential insights into creating effective prompts for your Assistant in Synthflow, ensur...

Post Call Logic with Workflows

Phone Numbers

Setting Up a Team of Assistants

Testing your Assistant

  • LLM as Judge

    Providing clear and insightful feedback is crucial for improving conversation quality and maintaining high st...

  • Testing your Assistant

    This guide provides a step-by-step approach for testing an assistant in Synthflow to see how it sticks to a s...

Advanced Setup