Send a webhook following a call

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Learn how to send the outcome and information from a completed call to a webhook URL.

 

1. You can configure your assistant to send a webhook payload when a call is complete and have the information sent to any app that supports incoming webhooks.

2. To get started, first visit the app you'd like to send the webhook to and create a new webhook. This should generate a URL that the app will use to 'listen' for new data. Copy the URL the app generates.

3. Back in Synthflow, visit the settings for the assistant that you'd like to send the webhook payload, and click the 'Deployment' tab on the left-hand side. 

3. Paste the webhook into the URL field, and press 'Initialize'.

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4. A sample payload will be sent to the webhook URL that you can use to configure the actions taken in the app we're sending the webhook to.

5. Now each time a call is complete, a webhook payload will be sent automatically.

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