This article provides a comprehensive comparison of the features available in each version of our Voice Engine (V1/V2). Whether you're evaluating which version best suits your needs or exploring the capabilities of your current setup, this guide will help you understand the key differences and unique functionalities of each version.
| Feature | V1 | V2 |
| SIP Trunking (Enterprise Plan customers only) | No | Yes |
| Adding Background Noise | No | Yes |
| Adjustable Voice Speed | No | Yes |
| Option to Decline Transferred Calls | No | Yes |
| Cartesia Voices (High Quality, Low Latency) | No | No - Coming Soon |
| Knowledge Bases | Yes | No - Coming Soon |
| Agent Teams | Yes | No - Coming Soon |
| Non-English Language Support | Yes | Yes - Improvements coming soon |
| Voicemail Detection | Yes | Yes - Improved |
| Call Transfer | Yes - Supports multiple transfer options | Yes - Improved, supports one transfer option, more coming soon |
| All other features | Yes | Yes |