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Getting Started
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What is Synthflow AI
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Welcome to Synthflow AI
Discover the Future of Interactive AI At Synthflow AI, we're pioneering the frontier of conversational AI, en...
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Pricing Synthflow
Choose from different subscription tiers based on your needs, each offering distinct features and capabilitie...
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Where to Start
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Synthflow Academy
Join the academy at academy.synthflow.ai
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What can Synthflow Do?
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What Can Synthflow Do
Understanding Assistant Types in Synthflow When creating an assistant in Synthflow, it’s crucial to underst...
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Concurrency Calls
Introducing Rate-Limiting & Queueing for Enhanced Reliability We’re excited to announce new rate-limiting and...
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FAQ
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Feature Breakdown by Voice Engine
This article provides a comprehensive comparison of the features available in each version of our Voice Engin...
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Synthflow Account Basics FAQ
Account Q and A Questions Answers Are the Agencies accounts charged per minute? We can turn on Pa...
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Prompting FAQ
Questions Answers What is a goal prompt? A goal prompt is the main objective of an assistant and should...
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Twilio Integration FAQ
Twilio FAQ page for Twilio Specific Questions. Questions Answers How to import phone numbers etc? You ...
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GHL integration FAQ
Questions Answers Why can't I Connect my GHL correctly? You can learn more about that here. How to re...
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How-To Guides
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Creating your First Assistant
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Creating an Assistant from Scratch
This guide provides a straightforward, step-by-step process to create your own AI assistant, making it access...
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Create an Assistant from Quick Start
This guide provides a straightforward, step-by-step process for creating a personalized assistant using the Q...
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How to Create an Assistant from a Template
This guide provides a step-by-step process for building a personal assistant from the ground up, making it ac...
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How to Add a Synthflow Assistant to HubSpot
This guide provides a step-by-step approach to integrating your Synthflow Assistant with HubSpot, enhancing y...
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Triggering Outbound Calls
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Create an Outbound Call using Zapier's Webhook App
An alternative to using the Synthflow app in Zapier is to use Zapier's Webhook app. This app allows you to pe...
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Set-up an Outbound Call Zapier
This guide shows you how to set up an outbound call integration between Zapier and Synthflow. By following th...
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Set-up HubSpot
Synthflow.ai HubSpot App Setup Guide Step #1: Install the app Step #2: How to trigger calls Overview ...
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Advanced Setup - Zapier Batch Calling
Spreadsheet example free to Duplicate https://docs.google.com/spreadsheets/d/1LfIvWT4oxYlZ2j7U4xdrqGHf3dPc...
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Taking Inbound Calls
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Setup an Inbound Call in GoHighLevel
You can also use the snapshot to set this app from outbound (it works for inbound too) => https://synthflow...
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Set-up an Inbound Call Zapier
This guide shows you how to set up an inbound call integration between Zapier and Synthflow. By following the...
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Assistant Actions
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How to Create a Custom Action to Retrieve Lead Details from GoHighLevel
This guide covers how to create a custom action in Synthflow that retrieves client information from GoHighLev...
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How to Create a Send SMS Action
This guide provides a straightforward process for setting up a "Send SMS" action, allowing users to effective...
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Real-time Booking GoHighLevel
1. Click "Actions" tab 2. Click here on "Real Time Booking" 3. Click "Create" 4. Select GoHighLe...
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Real-time Booking with cal.com
This guide provides a straightforward walkthrough for integrating real-time booking capabilities with Cal.com...
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Info Extractor + Templates
This guide provides a step-by-step walkthrough for using the Information Extractor tool effectively, making i...
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Managing Contacts
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Importing contacts from a CSV
You can import multiple contacts into your contact list at once. Video guide Clickthrough guide
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Import Contacts From CSV
This guide provides a straightforward process for importing contacts using a CSV file, making it easy to mana...
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Assistant Behavior
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Custom Greeting and Variables
This guide offers a step-by-step approach to effectively using custom greetings and variables in your assista...
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Improving Voice Style + Similarity
Each Assistant you build might use a different Voice and may require some tweaking to make it sound just as y...
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Managing vocabulary
Sometimes when you’re building assistants you run into some words that get mispronounced. Here’s where Custom...
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Basic Prompting
This guide provides essential insights into creating effective prompts for your Assistant in Synthflow, ensur...
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Post Call Logic with Workflows
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Capture call information in Google Sheets via Zapier
This guide shows you how to set up an inbound call integration between Zapier and Synthflow. By following the...
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Updating the contact in HubSpot with the Call Outcome
❗️ This guide covers Hubspot workflows, not Synthflow workflows. It assumes you have already setup a Phone C...
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Updating the contact in GoHighLevel with the Call Outcome
Inbound Workflow GoHighLevel 1. To capture the incoming Call Data, click "Create Workflow" 2. Click "Start ...
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Send a webhook following a call
Learn how to send the outcome and information from a completed call to a webhook URL. 1. You can configure ...
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How To Update CRM Call Outcome in HubSpot
This guide provides a straightforward method for updating call outcomes in HubSpot's CRM, essential for maint...
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Phone Numbers
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Twilio - Buy a Phone Number with Synthflow
This guide provides a straightforward process for purchasing a phone number through Synthflow, making it easy...
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Twilio - Integrate your Twilio account
This guide offers a straightforward process for integrating your Twilio account with Synthflow, enhancing you...
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Setting Up a Team of Assistants
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How to Setup a Team of Assistants
This guide offers a straightforward approach to creating an effective team of assistants tailored to your spe...
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Testing your Assistant
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LLM as Judge
Providing clear and insightful feedback is crucial for improving conversation quality and maintaining high st...
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Testing your Assistant
This guide provides a step-by-step approach for testing an assistant in Synthflow to see how it sticks to a s...
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Integrating with 3rd party Tools
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Twilio - Call Forwarding
Twilio documentation here
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Advanced Setup
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Verified Caller ID
Note: Verified Caller ID is not currently available for numbers using SIP Trunking. You can create a Verif...
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ElevenLabs API
This guide provides a straightforward process for connecting your ElevenLabs account, ensuring you can easily...
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How to Create a Custom Action
Custom Actions in Synthflow AI Custom actions allow users to integrate external APIs or services into the ...
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Using a Custom Action to Retrieve the Current Date and Time Before Each Call
This guide explains how to set up a custom action in your Synthflow AI account to retrieve the current date a...
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Getting Help
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How to Get Support
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Finding your workspace, assistant and call ID
When you contact Synthflow support, you may be asked to provide the ID for your workspace, the assistant that...
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Common Issues
Agency Guides
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Agency in Synthflow
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Overview of the Agency Whitelabel Features
This guide offers a comprehensive overview of the Agency Whitelabel features, making it an essential resource...
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Set-up Agency
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How to add more than 300 GHL Sub accounts to your Agency Account
GHL Sub accounts can be added after the first 300 by using the GHL Location ID of the account and adding it t...
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Import Subaccounts from GoHighLevel to Synthflow
Click "Agency" tab Click "Subaccounts" Click "Create" Click "Import from GoHighLevel" Click "C...
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Set-up Pricing & Rebilling
This guide provides a straightforward approach to creating a customized pricing plan in Synthflow, making it ...
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Custom Domain
This guide provides a straightforward process for setting up a custom domain for your Synthflow Agency accoun...
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Bring Your Own Voice Provider
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How to: SIP with Plivo
Synthflow SIP server uri: sip:4xl3qnjt56k.sip.livekit.cloud If inbound does not work (might be due to initial...
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Custom SIP Overview
Overview Enterprise customers can connect their voice provider account to Synthflow.ai. Easily bring over you...
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How to: SIP with Twilio
A Step-by-Step Guide to Integrate Twilio Custom Telephony Elastic SIP Trunking is a service offered by cloud ...
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How to: SIP with Telnyx
A Step-by-Step Guide to Integrate Telnyx Custom Telephony Elastic SIP Trunking is a service offered by cloud ...
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How to: SIP with Vonage (Nexmo)
Setting Up SIP Trunking with Vonage (Nexmo) This guide details the steps to configure SIP Trunking using Vona...
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Legal
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Legal
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Imprint
This site is operated by: AgentFlow AI GmbH Kurfürstendamm 15 10719 Berlin Represented by: Hakob Astabatsya...
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Privacy Policy
AgentFlow AI GmbH ("synthflow", "synthflow.ai", "us", "we", or "our") operates the website https://synthflow....
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Terms of Service
AgentFlow AI GmbH ("synthflow.ai", "us", "we", or "our") operates the website https://synthflow.ai (the "Serv...
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